We can accommodate any delivery schedule you would like. If you would like to keep track of when you need a delivery, by the use of degree days, you can be put on an Automatic schedule. This allows us to keep track of your fuel use and insure a steady supply. Our computer is equipped with a "Problem Preventer" program that double checks all Automatic Delivery Customers, minimizing any chance of a run out. We encourage our customers to contact us if they have an anticipated increase in fuel use, such as a new baby or elderly relative moving in that has you raising your thermostat or an unanticipated increase caused by a construction project or accidental open window that causes a greater than normal heat loss.
In the rare case of a run out on an Automatic Delivery schedule, a truck will be sent out immediately to fill your tank. A service technician will start (prime) your system, free of charge, once the tank is filled.
If you would like to keep track of your own fuel needs by use of the gauge on the tank, you will be put on a Will-call Delivery schedule. You can call the office (before 9:00am for a same day delivery) and order any amount of fuel over the 100 gallon minimum. If you run out of fuel, a truck will be sent to your property during the next dispatched run and a service technician will start your system for a charge of $40.00.
After a delivery the driver will leave a receipt and a return envelope. If this receipt is paid within seven (7) days, either by a check in the mail, cash on delivery or brought to the office, or charged to your Master card or Visa, or electronically through your bank account, you will receive the Early Payment Discount of 10 cents off per gallon.
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